✺ Frequently asked questions ✺

Guidebook/ebook

  • A: Once your payment is complete, you’ll see a download button on the confirmation page, and you’ll also receive an email with your download link. Check your spam/junk folder if you don’t see it.

  • A: You’ll receive the guidebook in PDF format (readable on any device) and a print-friendly version.

  • A: Absolutely! The guidebook is designed for both digital use and print. You can print the entire book or just the sections you need.

  • A: No worries! Just email us at [help@planmyreunions.com] with your order info, and we’ll resend your link.

Membership Access

  • Yes, simply log into your account to access your resources. This keeps everything organized and ensures you always get the latest updated versions.

  • Yes! We regularly release new tools and fresh content. As a member, you’ll automatically get access to these updates.

  • That’s totally fine! You can download and save them right away for ongoing use, but many planners love logging in monthly for updated tools, new tips, and seasonal reminders.

Template download

  • A: Templates are included in your membership area or ebook bundle. Simply log in or use the provided download link.

  • A: Most templates are in Microsoft Word or Excel (also compatible with Google Docs/Sheets). Some are provided as PDFs for easy printing.

  • A: Nope! You can use free tools like Google Docs or Google Sheets if you don’t have Microsoft Office.

  • A: Yes! All Word/Excel templates are fully editable. PDF versions are mainly for printing and checklists.

  • A: You may share them within your family reunion planning group, but please don’t post them publicly or resell them.

technical help

  • First, make sure you have the right program (Word, Excel, or a free alternative like Google Docs/Sheets). If you still have trouble, email us and we’ll help troubleshoot.

  • Yes! We regularly release new tools and fresh content. As a member, you’ll automatically get access to these updates.

  • Due to the digital nature of our products, all sales are final. But if you have issues accessing your downloads, we’ll make sure you get what you purchased.